xbaje App Privacy Policy and Data Security
This page explains what data is kept for how long, and why it is kept for users in Dhaka and across Bangladesh, written in plain language
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How long data is kept
The short retention policy here: data is kept when necessary; if not, it is deleted or anonymized after a short time
Data Types
Retention Period
Why kept
Account Information
Until the account is active
Login, Support, and Identity Verification
Transaction Records
According to legal time limits
For security and account verification
Usage Log
Short Time
Find and fix errors
Cookie Data
According to browser settings
Remember preferences
Support Message
Limited time as needed
To resolve issues and keep records
If you have concerns about account information
Names, phone numbers, and login information in the xbaje App are used only to operate the account, whether you log in from Dhaka or another district; the same security rules apply
If you wish, you can correct your profile; if wrong information is shown, report to support, and once identity is verified it will be updated
User Control
The information you provide at xbaje Login and xbaje Register is collected minimally; no unnecessary extra information is requested
How bKash, Nagad, Rocket records are kept
Transaction records are viewed separately; the names bKash, Nagad, Rocket are only for payment identification, not for full wallet data
If there is a small problem with any account, these records are helpful; often all three details are enough: time, method, and reference
Security Verification
Many Dhaka users want quick verification from mobile, so a minimal-information verification system is in place
Why cookies and usage data are needed
Cookies remember small preferences in the browser, so you don't have to change the same settings repeatedly, and loading often decreases by one step
Usage data shows which screens are opened more, and where issues occur, helping the app's stability, especially on slow networks
You can change settings
You can reduce cookies from browser privacy settings, but some preferences may then not be remembered
What happens if the account is closed
Even after account closure, not everything disappears immediately; for security, fraud prevention, and legal compliance, some records may be kept for a short time
Thereafter, personal data is deleted or anonymized as applicable; later, if recovering data is difficult, not surprising
If you download xbaje and later stop using it, your rights remain the same; you can inform support of new requests, corrections, or deletions
What are your rights
Right to access
What information is kept
Right to correction
If there is an error, you can request an
Deletion Request
If applicable, you can request data removal
Right to object
If you have objections to any processing method, you can notify us
If you write to support, you usually get a two-step response: first identity verification, then display the request; this works the same from Dhaka or Chattogram, wherever you are
Contact and brief summary
If any part is not clear, see the xbaje Login page and go to support; if you prefer, you can also ask on the contact page
In short, data is kept minimal in the xbaje App, cookies are controlled, and rights are in your hands, so use the settings accordingly, and seek help if needed
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